Innocent got back to us, and a rather charming letter it was too.
Slim Fast got back to me in regards to my terrifying experience with their product. Continue reading
Dear the Punters,
As you are fully aware, I have posted a letter of complaint to Mars Chocolate UK, owners of the delectable Snickers bar. On Monday morning, a rather damp letter addressed to myself was slammed through the letter box by my over zealous postman. I opened it with much anticipation, as I never got letters, and knew exactly what it was. Sadly, it wasn’t the annual Earwax Society newsletter, it was a reply from Snickers about my complaint. I read through it and was amazed at how well written it was, I’m pretty sure it had been written especially for me, and not had bits filled in by a mail merge system.
Major Lee Pistov
Our 3rd response letter has arrived and it is the best one yet. The person who sent this has actually read the original and not just sent out a bog standard template reply. Click to see the letter and transcript.
We got another one. Click to see the letter and transcript.
Astonishingly, we actually got a response from Heinz. Read on to see photo and transcribed letter.